Question 1

Do you take commissions, private sales, or touch-ups on previous dolls ?

Accepted Answer

No, I do not accept commissions or custom requests, and I do not rework previous makeups.

With the exception of my close friends and family, or when we’re discussing something I’ve specifically asked or researched.

Each doll is created in advance, based on my own artistic inspiration. Thank you for understanding 💗

Question 2

How can I know when new dolls will be available and how to buy ?

Accepted Answer

Sales are generally announced 24 hours in advance on Instagram and on the website : www.polkadollsfabrics.com

On the day of the sale, simply go to www.polkadollsfabrics.com

If you are interested in adopting a doll:
 
And… that’s it!

The first email I receive wins the doll.
If your email is the first one to arrive, you will receive a message titled “Congratulations!” letting you know that you’ve secured the purchase.

A second message will follow with the invoice and payment instructions.
The invoice will be filled out based on the information you provided in the form.
After receiving the invoice, payment must be sent within one hour max.

Important Information

Dolls cannot be reserved.
Payment must be completed within one hour max. after receiving your invoice (sent in the second email).

If the first buyer does not respond or does not complete the payment within the time limit, the doll will be offered to the next person.
 The first buyer may also lose access to future sales.
 They will be informed beforehand that the transaction has been cancelled.

If you know that you will be unavailable at the time of the sale (appointment, travel, etc.), please let me know (via email or Instagram) or ask someone to notify me.

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If you experience issues with your browser when accessing the website, you may copy/paste the form ( HERE ) and send it to: polkadollsfabrics@gmail.com

Question 3

How much does a doll cost ?

Accepted Answer

Prices vary depending on the base model, the artistic work involved, and accessories.

To understand the general price range, please browse the gallery, where past dolls and their details / prices are shown ✨

Question 4

Which payment methods do you accept ?

Accepted Answer

I accept PayPal only.

Payment plans are available upon request.
More details are available in " layaways options"

No card payments, cash, or checks.

Question 5

Layaways options

Accepted Answer

It is possible to pay in installments.

There are two installment payment options :

or,

Question 6

Shipping information

Accepted Answer

I ship worldwide from France via Colissimo tracked + signature, with insurance included.

I do not under-declare packages for non-EU destinations.

Shipping takes 3–14 days, and you will receive your tracking number by email once sent.

No returns accepted.

Question 7

Materials

Accepted Answer

Bases:
Pullip, Taeyang, Isul, Yeolume (mostly second-hand now, as production was discontinued recently) and also Blythe and other models that I don’t always show ! I just love trying to customize everything.

Coloring & Face-up:
Soft pastels from various brands (Sennelier, Schmincke, Rembrandt, PanPastel)
Watercolor pencils
Vallejo paint
Airbrush for delicate gradients
MSC UV Cut for protection and long-lasting finish

Tools:
A large collection of paintbrushes ; many of them old, their references faded with years of use !

G O T Q U E S T I O N S ?

If you don’t find your answer in the FAQ, please don’t hesitate to reach out to me via the Contact page !